地方政府實施ISO制度對服務品質影響研究--以宜蘭縣政府為例
碩士 === 佛光人文社會學院 === 公共事務學研究所 === 92 === Abstract The Yilan County government had inducted ISO9001, truly it had the obvious change, indicates the county government all staff to pursue enhances determination the efficiency and the service quality. This research according to some conclusio...
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| Format: | Others |
| Language: | zh-TW |
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2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/36357581712436508972 |