The Relationship Between Service Encounters And Medical Treatment Satisfaction -The Case Of The General And Gynecology Clinics

碩士 === 義守大學 === 管理科學研究所 === 92 === Service encounter is the core of many service industries. Service encounter has been an important topic in the service industry management. Previous students on service encounter have focused on three subjects: the interaction between contact personnel and customer...

Full description

Bibliographic Details
Main Authors: Ching-Sheng Chang, 張景盛
Other Authors: 徐村和
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/65728378822967294553