Service Quality, Customer Satisfaction, and Repurchase Intention:The Case of the Taxi Industry in Kaohsiung
碩士 === 義守大學 === 管理科學研究所 === 92 === Abstract Besides mass transportation systems, such as the Mass Rapid Transit (MRT) system, taxicab is the secondary most popular form of public transit in Taiwan’s metropolitan areas. Due to the public’s serious concerns over taxicab service quality, t...
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/63113889678698839540 |