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碩士 === 銘傳大學 === 傳播管理研究所碩士班 === 92 === Customer Switching Behavior is a very important topic in customer relationship management. It influences market share and returns of business negatively. After the new competitor “Apple Daily News” has participated in the newspaper market in Taiwan, the newspape...

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Bibliographic Details
Main Authors: Chih-Kai Yang, 楊智凱
Other Authors: 作者未提供
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/4aggd2