A Case Study of Service Failure, Service Recovery, and Perceived Justice in Non-Profit Organization： Volunteers of Community Services in Kinmen
碩士 === 銘傳大學 === 管理科學研究所在職專班 === 92 === The purpose of this study is to investigate the relationships among service failures, service recovery as well as perceived justice in Non-Profit Organization. Because these three organizations were founded before the practice of Volunteering Service Law in 200...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/6k5btj |