An Evaluation of Customer Loyalty in Kaohsiung Port--A Container Carrier's Perspective
碩士 === 國立成功大學 === 交通管理學系碩博士班 === 92 === This research examined a model that seeks to explain the customer loyalty in Kaohsiung Port. Using data collected from a survey of container carriers in Taiwan, the paper tested the relationships among the constructs in the model; namely, service quality, sw...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/52479516034926895649 |