A Study of the Effect of Customer''s Satisfaction and Customer''s Loyalty on E-Banking:Fubon Bank as an Example

碩士 === 國立東華大學 === 企業管理學系 === 92 === Providing customers diverse services has been one of the everlasting mission statements of Fubon Group since its establishment. The company constantly invests in the information technology and the human resource in the hope of achieving the internationalization....

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Bibliographic Details
Main Authors: Jenn-Feng Guan, 官振豐
Other Authors: Dauw-Song Zhu
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/22270057115647118171