A STUDY ON SERVICE QUALITY AND CUSTOMER SATISFACTION OF AIRLINES:
碩士 === 國立臺北大學 === 企業管理學系 === 92 === As new technology has been quickly developed and the GDP has been increased, the service quality issues become more and more important to customers. Unlike the other kinds of visible products, aviation industry provides service as its products which are so called...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/07596546467737393759 |