資料倉儲及採礦技術與客戶關係管理之結合:台灣與大陸銀行業個案分析

碩士 === 國立臺灣大學 === 國際企業學研究所 === 92 === Abstract A CEO’s survey identified the most important management issue they face is Customer Retention and Loyalty. The top priorities for the CEOs within 3 years are : Upgrade their understanding on customer’s data and develop the capability to meet the require...

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Bibliographic Details
Main Authors: Sheng-Wei Peng, 彭聖偉
Other Authors: 黃恆獎
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/34919098338282106815