The Relationship between Personality Traits and Service Attitude in the International Tourist Hotels
博士 === 中國文化大學 === 國際企業管理研究所 === 92 === This study empirically examines the relationship between personality traits and service attitude. Because of service attributes, employees in international tourist hotels play an important role in dealing with customers. However, relatively few researches have...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/74055067888105473670 |