Development of Internal Service Quality(ISQ) Scale for Travel Agencies
碩士 === 中國文化大學 === 觀光休閒事業管理研究所 === 92 === The quality of services is the very livelihood to a business, in particular a service-oriented business. The quality of internal services has the influence upon the quality of external services. Remarkable quality of internal services is the very prerequisi...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48596532915330685576 |