Verifying Study of Service Quality Gap and Operation Performance of Security – Using Capital Security as Example
碩士 === 靜宜大學 === 企業管理研究所 === 92 === The study intends to use “quality of service” as a beginning point on applying the conceptual mode of service quality proposed by PZB (1985) in case study of business diagnosis of one un-participated and independent security – Capital Security. The objectives are t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/88272141816772082134 |