A Study on The Relationships among Employees’ Psychological Empowerment, Service Recovery Performance, Job Satisfaction, and Resign Intentions -An Illustration of Food and Beverage Department at Chain International Hotel in Taiwan
碩士 === 靜宜大學 === 觀光事業學系研究所 === 92 === The purpose of this study is to investigate the relationships among employee’s working environment, psychological empowerment, service recovery, job satisfaction, and intentions for resignation. A total of one hundred and seventeen samples from the food and bever...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/h458qx |