The study of the customer satisfaction measurment for Taiwan internet banking
碩士 === 東吳大學 === 企業管理學系 === 92 === The purpose of the study is to develop the customer satisfaction measurement model for the Taiwan internet banking based on literature review and survey data. The research frame work of this study was proposed based on the instrument proposed by Wang et. al. (2001)...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/08181806162612610863 |