A Empirical Study on Service Quality of Logistics Center─A、B Companies

碩士 === 東吳大學 === 企業管理學系 === 92 === This study provided a methodology in evaluating the service quality of a distribution center. We designed six service aspects to assess the service quality: the convenience of traffic and business hours, employee, space, facilities, information control system, and s...

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Bibliographic Details
Main Author: 許寧佐
Other Authors: 蘇雄義
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/13036944061573965653