The study of the service quality and customer''s satisfaction about the securities firms in front and after joining Financial Holding Company.

碩士 === 東吳大學 === 企業管理學系 === 92 === Abstract The purposes of this research program are to understand the securities firms joining Financial Holding Company in front and after the variety of the service quality by questionnaires of way, and to understand the degree of significant cognizance...

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Bibliographic Details
Main Author: 林麗玲
Other Authors: 何照義
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/91841574855872365181