A Study on Professional Service Quality, Customer Satisfaction and Customer Loyalty of ERP Consulting Firms

碩士 === 國立臺北科技大學 === 商業自動化與管理研究所 === 92 === For rapidly fulfill client’s requirement and obtain the competitive advantage, many businesses rely on information technology to meet the goal. Enterprises also want to integrate the internal information and limited resource by information technology then c...

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Bibliographic Details
Main Authors: Hsin-Kun Jen, 任新堃
Other Authors: Sen-Kuei Liao
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/27834055531556681437