The application of Kano model on upgrade of recreation service quality in the case of Janfusun Fancy World
碩士 === 長榮大學 === 土地管理與開發學系碩士班 === 93 === This study conducts Kano two-dimensional quality to recreation service field. The Kano questionnaire is designed to determine two-dimensional quality factors, which is different from traditional method using expectation and actual deviations (application of P....
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/60049369288399435762 |