A study on the passengers’ perception of the service quality of the instant on-call long-distance bus service

碩士 === 長榮大學 === 經營管理研究所 === 93 === The market of long-distance freeway bus service has been very competitive since the entrance deregulation. In order to improve the service quality and gain as many customers as possible, bus operators have been providing a variety of instant on-call services. How...

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Bibliographic Details
Main Authors: Chen, 陳美仲
Other Authors: 王瑞民
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/91777642933896315366