A Study about the Impact of Total Quality Managementon the Competitive Advantage and Operating Performanceof Non-Life Insurance Companies
碩士 === 逢甲大學 === 保險所 === 93 === With the improvement of consumer consciousness, the quality of products or the service has been paid attention. The Total Quality Management (TQM) began in the industry and then developed in financial insurance and other fields. In Taiwan, the Total Quality Management...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/43722433485327816843 |