Forecasting the call volume of a mobile phone call center using neural networks.
碩士 === 輔仁大學 === 管理學研究所 === 93 === The 21st centry is a highly competitive age. Due to the Internet and E-comernce’s popularity, new products today may soon be replaced tomorrow. Besides, the market is also switching focus from the product-oriented to customer-oriented market. In order to cope with t...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/84369422961852003619 |