An Exploratory Case Study on Job Satisfaction, Service Attitude and Job Performance of Hotel Housekeepers.
碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 93 === The hotel industry is a highly labor-intensive service industry. While hotel service quality and hence customer satisfaction are emphasized, there are employees not so visible as those standing behind the front desk or serving guests with foods, yet whose...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/24019320876723899891 |