The Study on Service Failure Critical, Service Recovery Identification and Perceived Justice: Evidences of Medical Center

碩士 === 銘傳大學 === 管理研究所碩士在職專班 === 93 === The medical service industry in Taiwan gradually moves toward to the large-scale management because of the tendency of World Trade Organization opening and information multiplication. The competition of large-scale hospitals is getting more obviously. Since the...

Full description

Bibliographic Details
Main Authors: Yang-Hsin Wang, 王揚新
Other Authors: Tser-Yieth Chen
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/p433tq