A Study of Readers’ Service Quality on the Users’ Satisfaction of Library-~ An Example of National Taiwan Library ~
碩士 === 銘傳大學 === 國際企業學系碩士在職專班 === 93 === Along with the development information service and radical competition, evaluation of library service quality has shifted from collection-orientation to service-orientation. The old bureaucratic system and management is out of date. Due to consumers’ increasi...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/7a7a7r |