A study on the relationship of Service Quality, Customer Satisfaction and Customer Loyalty─The case of the TAKKYUBIN Home Delivery Service in Sin-Fong area.
碩士 === 明新科技大學 === 資訊管理研究所 === 93 === In the recent years, due to the boom of services industries, relevant businesses grow fast. One of them is the Home Delivery industry which is based on the convenience stores spreading over Taiwan. As the consumer loyalty is becoming more and more important to th...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/32543088327366118679 |