The Impact of Service Guarantees on Consumer Behavior: Service Involvement as Moderating Variable

碩士 === 國立中興大學 === 企業管理學系研究所 === 93 === Recently, consumer behavior is popular with academia and industry. It could be described as a social science which is the most closest to the practical field. The better the marketers get insights of consumers' perceptive reaction through marketing tools;...

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Bibliographic Details
Main Authors: Hsu Chien-Hua, 許建華
Other Authors: Fang Shyh-Rong
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/63492273083074064562