A Research on Involvement, Service Quality and Satisfaction Relationship－the Example of Taichung City Government
碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 93 === The concept of service quality is originated from the private business emphasis on product and service process; customer satisfaction evaluation is developed under the business value their interaction with customers and wish to maintain their customers, build...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/61051909258645743059 |