A Study of Service Quality and Customer Satisfaction on Internet Bank

碩士 === 國立成功大學 === 統計學系碩博士班 === 93 ===   With the development of internet on business, internet banks have supplied banks with a new marketing channel and a business model. The purpose of this study is to understand the satisfaction of internet bank users, and to confer with the reasons and results w...

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Bibliographic Details
Main Authors: Pei-Ting Li, 李佩娗
Other Authors: Chung-Cheng Wu
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/59430701884027390097