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• Main Authors: Hui-Ling Chien, 簡慧玲
• Other Authors: Wann-yih Wu
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/13340144055537339557

碩士 === 國立成功大學 === 高階管理碩士在職專班 === 93 === 　　Many organizations have recently adopted the “360 Degree Feedback Model” as an innovative tool for performance assessment which reveals the importance of omni-aspect managerial behaviors in organizations. This study explores the upward influence capabilities and tactics that staff should possess from an organizational viewpoint, and investigates the system and influence model of congressional assistants from an managerial viewpoint, aiming at a better understanding of upward influence behaviors of congressional assistants as well as a reference in the performance assessment of those assistants for both academic and political circles. From the point of view of Weimer & Vining, the role of congressional assistants employed by legislators is close to the job of policy analysts, that is, to assist their clients (legislators) in querying drafts and policies proposed by the government and formulating solutions to relevant issues. In real practice, congressional assistants not only possess subjective observations and comments of their own but need to act in accordance with interests of the electorate, while under traditional Chinese culture, upward influence always get tangled with orderliness. This study will also delve into interactions between assistants and legislators and the association with upward influential behaviors and performance. 　　Through factor analysis, this study categorizes the interactions between assistants and legislators as: vassal type, integrated negative type, affinity type, cordial type, diligent type, and stress type. Upward influential strategies are divided as pliable rational indirect influence, moderate rational direct influence, irrational pliable indirect influence, irrational indirect rigid influence, rational collective direct rigid influence, irrational direct rigid influence, while the interactions are associated with upward influential strategies and performance of upward influential strategies and overall interaction effects respectively. And, performance of upward influential strategies is associated with overall interaction effects. Interactions successfully influence the overall interrelationships between assistants and legislators. Performance of upward influential strategies successfully influences the overall interrelationships between assistants and legislators. Three clusters based on the interactions between assistants and legislators and overall interrelationships are also discovered in terms of interactive patterns. The first cluster is low interactive type, the second cluster is high interactive type, and the third cluster is medium interactive type. Influence of assistants’ qualifications on various aspects exhibit cluster distribution with significant difference. Another cluster distribution of influence of legislators’ qualifications on various aspects is also found. Both groups of high and low satisfaction are found in the satisfaction level of assistants toward legislators.Legislators’ acceptance of upward influence is related to assistants’ satisfaction of the leadership. 　　It is anticipated that conclusions of this study will be able to portray the upward influence strategies in organizations under Chinese culture and describe the upward influential strategies and behaviors of congressional assistants in lawmaking body of Taiwan and provide new congressional assistants as references.