The Service Quality Research of Electronic Newspaper

碩士 === 國立東華大學 === 企業管理學系 === 93 === Today, Not only traditional service industry, but also the Information Technology industry are confronted with the trial for service. In face of customers’more and more demand on service, corporates provide higher service quality to reach customer satisfaction; mo...

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Bibliographic Details
Main Authors: Chen-Shen Ho, 賀春生
Other Authors: Wen-Hai Chih
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/74244450410898344931