The Study Based on Knowledge Management Strategies for Improving Service Quality – The Case Study of C Company
碩士 === 國立中山大學 === 企業管理學系研究所 === 93 === In this study, we research the relationships between knowledge management and service qualities. We try to found the concept and processes of applying knowledge management strategies to advance service qualities. The research is case study. The case company bel...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56126925983822412578 |