A Study on the Relationships Amonng organizational commitment, Chinese organizational citizenship behavior and service quality
博士 === 國立臺北大學 === 企業管理學系 === 93 === The aims of this research are to study : First, the main effects of affective commitment and continuance commitment on the five components of Chinese organizational citizenship behavior; Second, the moderating effects of normative commitment on the relationship be...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/62824307477091186680 |