The study of service quality and customer satisfaction for the 4th cabin of the airlines
碩士 === 國立臺北大學 === 企業管理學系碩士在職專班 === 93 === Cabins in an aircraft are usually divided into first, business and economy classes for a long period of time. The related global Computer Reservation Systems had been programmed to fit into such a design of three classes since then. However, after Dec. 12,...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/82449290470842401282 |