A Study of the Store Image and Brand Loyalty on Department Store—A Case in Taichung City

碩士 === 國立臺灣科技大學 === 企業管理系 === 93 === The purpose of this paper is to study the customer ‘s image on the service quality and service level of the department store in the Taichung metropolitan area. The gap between the expectation of the consumers and the service level provided by the department stor...

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Bibliographic Details
Main Authors: chaung chieh-ju, 莊捷茹
Other Authors: 劉代洋
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/87414147764167967648