The Relationship between Flight Attendant's Perceived Organizational Support and Organizational Citizenship Behavior-OBSE as a Mediator

碩士 === 中國文化大學 === 觀光事業研究所 === 93 === Organizational citizenship behavior (OCB) has been an important theory these years especially in service industry. Built on the organization-based self-esteem (OBSE) theory, the relationship between perceived organizational support (POS), perceived su-pervisory s...

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Bibliographic Details
Main Authors: Yu-Hwa Tao, 陶育華
Other Authors: Te-Yi Chang
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/94892609367189394755