The Relationship between Flight Attendant's Perceived Organizational Support and Organizational Citizenship Behavior-OBSE as a Mediator
碩士 === 中國文化大學 === 觀光事業研究所 === 93 === Organizational citizenship behavior (OCB) has been an important theory these years especially in service industry. Built on the organization-based self-esteem (OBSE) theory, the relationship between perceived organizational support (POS), perceived su-pervisory s...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2005
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Online Access: | http://ndltd.ncl.edu.tw/handle/94892609367189394755 |