A study of the relationship of internal service quality and operational performance based on implementing ERP system

碩士 === 實踐大學 === 企業管理研究所 === 93 === Due to the increasing competition companies face and the progress of the information technology, it is a very important strength for company to ensure to always satisfy customer’s demand promptly and control the market information and gain the business opportunitie...

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Bibliographic Details
Main Authors: Chou, Fang Chi, 周芳祺
Other Authors: Chu, Yan-Fang
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/74526344499747442581