The Study on Satisfaction of Service Quality in the Outsourcing Call Center –The Case of Kao-Ping Branch Bureau of National Health Insurance
碩士 === 樹德科技大學 === 經營管理研究所 === 93 === In the ' Customer First ' era, this has already become a promoting direction of service outsourcing in Taiwan. There are so many examples in service outsourcing from enterprises to government departments. Among them, the costs of constructing a call cen...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13541888175293655289 |