A Research of the Relationship about IT Competency, Service Climate, Social Capital and Customer Relationship Management Performance-An Example of Banking's Financial Consultant

碩士 === 樹德科技大學 === 經營管理研究所 === 93 === The demand of managing people wealth is ardent day by day, it is important to make the service of wealth management in the banks increasingly. In practice, the competition is fierce in the wealth management operation day by day, in order to occupy the market and...

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Bibliographic Details
Main Authors: Lin Chun-Ji, 林春吉
Other Authors: Huang Yi-Chun
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/10689589120756765205