The Utilization of Customer Relationship Management in Insurance Direct Marketing

碩士 === 淡江大學 === 保險學系保險經營碩士在職專班 === 93 === In the dynamic insurance industry, the use of direct marketing strategy has gained its importance. To make direct marketing one of the competitive advantages, however, is to have excellent customer service while building strong relationship with customers....

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Bibliographic Details
Main Authors: Tang Yu Chieh, 唐玉潔
Other Authors: Chen Ray
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/92047656235861639826