The Improvement of Service Quality in Clinics : An Application of Kano , Quality Function Deployment And Fuzzy AHP Method
碩士 === 中華大學 === 資訊管理學系 === 94 === To promote the goodness of fit in care provision, the National Health Insurance installs a referral system of sequence from primary care in the clinics to further check ups, surgical procedures, and hospitalization in the regional hospitals or medical centers. A fe...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/34796547242227166635 |