A Study on the Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty-A Case Study of the Banking Industry in Kinmen
碩士 === 長榮大學 === 經營管理研究所 === 94 === Abstract The Taiwan government’s opening of the direct mail, shipping and trade between Kinmen and costal provinces (such as Fujian) in China in 2001 has been boosting the development of the tourism in Kinmen. This move has also started foreign exchange businesses...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/64585983818896150147 |