The study of the service quality on contracted laboratory by general practitioners – A case study of a laboratory

碩士 === 中台醫護技術學院 === 醫護管理研究所 === 94 === The purposes of this study were to identify the expectation, perception and satisfaction of service quality of contracted laboratory in general practitioners, explore the influential factors, and analyze the correlation among the expectation, perception and the...

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Bibliographic Details
Main Authors: Jui-Fen Ke, 柯瑞芬
Other Authors: Yueh-Juen Hwu
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/16645707960615746589