The study of the service quality on contracted laboratory by general practitioners – A case study of a laboratory
碩士 === 中台醫護技術學院 === 醫護管理研究所 === 94 === The purposes of this study were to identify the expectation, perception and satisfaction of service quality of contracted laboratory in general practitioners, explore the influential factors, and analyze the correlation among the expectation, perception and the...
Main Authors: | Jui-Fen Ke, 柯瑞芬 |
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Other Authors: | Yueh-Juen Hwu |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/16645707960615746589 |
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