A Panel Study of the Adoption of Customer Relationship Management System
碩士 === 中原大學 === 企業管理研究所 === 94 === ABSTRACT This study used longitudinal study to compare the difference of the customer relationship management systems among the domestic enterprises. The basis of the comparison of the longitudinal study depends on the 75 enterprises which investigated by Lin’s res...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/84036609574125690164 |