Research of Process Structure and Process Recovery in Service Failures: Qualitative Study in Retailing Service Industry
碩士 === 大葉大學 === 人力資源暨公共關係學系碩士在職專班 === 94 === Except many constructive elemental benefits of the enterprise itself, the services provided by the enterprise is becoming the most important factor for the success of the enterprise in the future. How to reduce the deficiency of service to customer and ho...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/5wch85 |