Effect of Service Orientation on Job Satisfaction, Organizational Commitment, and Intention of Leaving---An Empirical Study of the International Tourist Hotels in Taipei

碩士 === 佛光人文社會學院 === 管理學研究所 === 94 === The hospitality industry in Taipei has been troubled with high turnover problems. In addition, the intangible costs of turnover may result in loss of customers, quality of products and services. However the service orientation program will enhance the competitiv...

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Bibliographic Details
Main Authors: Han-Chih Chang, 張瀚之
Other Authors: Lung-Tan Lu
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/90937356988736602570