Toward Customer Service Quality Improvement in the Context of Transtech Information Corporation
碩士 === 華梵大學 === 資訊管理學系碩士班 === 93 === Although many software companies choose elevation of the customer service quality as the attempt for lifting the company image and competitiveness, many have failed to provide high-quality customer service due to the poor understanding of the customers’ perceptio...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/83850405955882363860 |