Critical Factors of Service Encounter Satisfaction: The Case of the Insurance Industry

碩士 === 崑山科技大學 === 企業管理研究所 === 94 === Ministry of Finance the lawmaking passed "Financial Holding Company Act" at the end of June 2001, and formally became the WTO member nation from 2002. The insurance industry of the present in addition to needing the competition of facing the same trade,...

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Bibliographic Details
Main Authors: ChenJing-Lun, 陳靜倫
Other Authors: Wen-Bao Lin
Format: Others
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/10438948477832951818