A Study on the Relationship between Customer Satisfaction and Loyalty for Property Insurance- The Case of Automobile Insurance
碩士 === 銘傳大學 === 風險管理與保險學系碩士在職專班 === 94 === The automobile insurance industry has undergone unprecedented changes in recent years. These changes have had much impact on the competitive nature of the environment within this sector. The diversification of consumer behavior in this sphere has created th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/50420522813281690961 |