A Study on the Influence of Employee Personality Traits and Employee’s Satisfaction on Job Performance at Eastern Home Shopping''s Customer Service Center
碩士 === 銘傳大學 === 傳播管理研究所碩士在職專班 === 94 === In the era of customer service, “customer comes first”. Call center has become the first window for an enterprise and a customer to encounter. Call center is also acting as the most important façade for a company. At this moment, when companies are hiring emp...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/d5ek8p |